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Bachelor of Science in Nursing (BSN) Research Guide: NURS 470 SEWS


NURS 470: SEWS Resources

APA Tutorials

Citing Websites

Cite the HCAHPS Fact Sheet and Hospital Compare profile as a Nonperiodical Web Document/Data Set (see Purdue OWL:

Author, A. A., & Author, B. B. (Date of publication). Title of document. Retrieved from http://Web address

Reference for HCAHPS Fact Sheet:

Centers for Medicare & Medicaid Services & Agency for Healthcare Research and Quality. (2017). HCAHPS fact sheet. Retrieved from

First in-text citation (parenthetical):

(Centers for Medicare & Medicaid Services [CMS] & Agency for Healthcare Research and Quality [AHRQ], 2017)


According to the Centers for Medicare and Medicaid Services and the Agency for Healthcare Research and Quality (CMS & AHRQ, 2017), blah blah blah. . .

All other in-text citations:

(CMS & AHRQ, 2017)  OR  According to CMS and AHRQ (2017)

For direct quotations, add a page number to your citation:  (CMS & AHRQ, 2017, p. 3)


Reference for Hospital Compare:

Centers for Medicare & Medicaid Services. (2018). Hospital compare: Name of Your Hospital. Retrieved from


What if my sources have the same author and date?  See APA 6.16

If author and date are the same (example: both sources were created by the CDC in 2014) add suffixes a, b, c, etc. to the date to distinguish one source from another.

Examples in-text:

(CDC, 2014a)

(CDC, 2014b)

The source with suffix a is the first listed in your References list, based on alphabetizing by the first letter in the title of the source.

Helpful Websites

Hospital Inpatient Quality Reporting (IQR) Program Reference Checklist: FY 2020 Payment Determination CY 2018 Reporting Period:

Hospital Consumer Assessment of Healthcare Providers and Systems:

HCAHPS is the national standard for collecting and reporting patients’ perspectives on care received.

HCAHPS Fact Sheet 

HCAHPS survey questionnaire 

Medicare’s Hospital Compare:

Provides survey results for specific hospitals and compares the results to state and national averages

Hospital IQR Program:

Suggested Search Strategies

WorldCat (Limit: Article peer-reviewed; last 5 years)

  • improve hcahps score
  • hcahps nurs*
  • "quality improvement" AND nurs* AND "hospital readmission"

Google Scholar (Set date range on left-hand side of results screen)

  • hcahps impact on hospitals
  • (nursing OR nurses) hcahps

CINAHL (Limits: 2013-2018; Academic Journals)

  • nurs* AND "patient satisfaction" AND SB usa
  • readmission AND reduc* AND nurs*
  • ("nursing management" OR "nursing administration") AND "quality improvement" AND "patient care" 
  • (“quality improvement” AND nurs*) AND TX hcahps

PubMed (Limit: 5 years)

  • hcahps scores
  • ("patient outcome assessment" OR hcahps) AND nurs*
  • “patient readmission” nurs* prevent*

APA-Style Table

Sample table from "The Grammar of Mathematics: Percent or %," by T. McGoo, 2011, APA Style Blog. Retrieved from