Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

NURS 470: SEWS Research: Home


NURS 470: SEWS Resources

APA Video Tutorial

Citing Websites

What if my sources have the same author?  See APA 9.46

Arrange chronologically.

What if my sources have the same author and date?  See APA 8.19 and 9.47

Arrange alphabetically by title, then add suffix a, b, c, etc., to date.


Tennessee Department of Health. (2018a). Applications. Retrieved from

Tennessee Department of Health. 2018b). Licensure. Retrieved from


(Tennessee Department of Health, 2018a)

What if my source has no page numbers?  See APA 8.28--Provide the reader with another means of locating the quoted material, such as a paragraph number or section/heading name:  (Smith, 2020, para. 4)

Suggested Search Strategies

WorldCat (Limit: last 5 years)

  • improve hcahps score
  • hcahps nurs*

Google Scholar (Set date range on left-hand side of results screen)

  • hcahps impact on hospitals
  • nurse role hospital quality
  • (nursing OR nurses) hcahps

CINAHL (Limits: 2016-2021; Academic Journals)

  • ("nursing management") AND ("quality of health care" OR "patient satisfaction")  AND SB usa
  • nurs* AND ("quality of health care" OR "patient satisfaction") AND SB usa 

PubMed (Limit: 5 years)

  • (hcahps OR "hospital consumer assessment") AND nurs*
  • "patient satisfaction" survey AND hcahps[Text Word] AND nurs*
  • “patient readmission” nurs* prevent*