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NURS 470: SEWS Research: Home


NURS 470: SEWS Resources

APA Tutorials

APA Formatting

APA In-Text Citations

APA References

Citing Websites

Cite the HCAHPS Fact Sheet and Hospital Compare profile as a Nonperiodical Web Document/Data Set (see Purdue OWL:

Author, A. A., & Author, B. B. (Date of publication). Title of document. Retrieved from http://Web address

Reference for HCAHPS Fact Sheet:

Centers for Medicare & Medicaid Services. (2019). HCAHPS fact sheet. Retrieved from

First in-text citation (parenthetical):

(Centers for Medicare & Medicaid Services [CMS], 2019)


According to the Centers for Medicare and Medicaid Services (CMS, 2019), blah blah blah. . .

All other in-text citations:

(CMS, 2019)  OR  According to CMS (2019)

For direct quotations, add a page number to your citation:  (CMS, 2019, p. 3)


Reference for Hospital Compare:

Centers for Medicare & Medicaid Services. (2019). Hospital compare: Name of Your Hospital. Retrieved from

What if my sources have the same author?  See APA 6.16

Arrange chronologically.

What if my sources have the same author and date?  See APA 6.16

Arrange alphabetically by title, then add suffix a, b, c, etc., to date.


Tennessee Department of Health. (n.d.a). Applications. Retrieved from

Tennessee Department of Health. (n.d.b). Licensure. Retrieved from


(Tennessee Department of Health, n.d.a)

What if my source has no page numbers?  See APA 6.05--Cite the paragraph number or section.

Suggested Search Strategies

WorldCat (Limit: last 5 years)

  • improve hcahps score
  • hcahps nurs*

Google Scholar (Set date range on left-hand side of results screen)

  • hcahps impact on hospitals
  • nurse role hospital quality
  • (nursing OR nurses) hcahps

CINAHL (Limits: 2014-2019; Academic Journals)

  • ("nursing management") AND ("quality of health care" OR "patient satisfaction")  AND SB usa
  • nurs* AND ("quality of health care" OR "patient satisfaction") AND SB usa 

PubMed (Limit: 5 years)

  • (hcahps OR "hospital consumer assessment") AND nurs*
  • "patient satisfaction" survey AND hcahps[Text Word] AND nurs*
  • “patient readmission” nurs* prevent*

APA-Style Table

Sample table from "The Grammar of Mathematics: Percent or %," by T. McGoo, 2011, APA Style Blog. Retrieved from