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UpToDate Access Guide: Password Help

Directions on how to access the UpToDate database

Password Help

If you are having trouble logging into library services or library databases, please contact LMU Information Services Helpdesk:

  • Call campus extension 7411, 423-869-7411, or 800-325-0900.

  • Phone/Walk-in (Duke Hall) Support Hours: Monday - Friday - 7:00 AM to 5:00 PM
  • Phone/Web-Based Extended Hours: Monday - Friday - 5:00 PM to 11:00 PM
  • Phone/Web-Based Weekend Hours: Saturday/Sunday - 7:00 AM to 11:00 PM

  • Or email at helpdesk@lmunet.edu.  A technician will reach out to you as soon as possible and help you with password resetting. Note: The Library cannot help with password problems with the UpToDate database.

Additional you may contact the vendor. https://www.wolterskluwer.com/en/solutions/uptodate/contact-us