2025 Homepage FAQs: What should I do if I lost or damaged a library item?

What should I do if I lost or damaged a library item?

If you lose or damage a library item, follow these steps:

1. Contact the Library: Reach out to the library as soon as possible to inform them of the lost or damaged item. The staff will guide you through the next steps.

2. Assess Fees: Depending on the situation, you may be responsible for replacement costs or repair fees. The library will inform you of any charges, which typically include the cost of replacing the item and any associated processing fees.

3. Replacement Option: In some cases, the library may allow you to provide a replacement copy of the lost or damaged item, but this varies depending on library policy and the specific item.

4. Avoid Additional Fees: It's best to address the issue quickly to avoid late fees or additional penalties.

Library staff are understanding and can help you navigate the process, so don't hesitate to reach out!